At Definity, a leading technology company focused on AI-driven solutions and digital transformation, we are continuously expanding our team to support innovative, high-impact projects. We are seeking a Marketing Programs Manager. This is a on-site position based in Monterrey, Mexico.

Requirements

• 3-5 years of B2B demand generation, customer marketing, lifecycle marketing, or content marketing experience, ideally in technology, consulting, or digital services.
• Professional fluency in both English & Spanish, with strong writing and storytelling skills in both languages.
• Experience managing integrated marketing campaigns across multiple channels.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Comfortable using data to evaluate performance and guide decision-making.
• Experience partnering closely with enterprise sales teams, with a proven track record of driving pipeline generation in enterprise or complex sales environments.
• Strong writer and editor who can package customer proof clearly and quickly.
• Ability to contribute to marketing planning while executing programs hands-on.
• Familiarity with HubSpot, Dynamics 365, or similar CRM tools is a plus.
• Strong curiosity about emerging AI technologies and how they can improve marketing effectiveness.

Main Activities

• Design and execute integrated multi-channel campaigns across digital, events, content, PR, partner marketing, and outbound initiatives.
• Lead Account-Based Marketing programs for strategic accounts.
• Monitor campaign performance and continuously optimize using data and customer insights.
• Track marketing contribution to pipeline, MQLs, SQLs, influenced revenue, and campaign ROI.
• Partner closely with Sales, Customer Success, Partnerships, and Leadership to align marketing initiatives with business objectives.
• Manage marketing budgets, vendors, and project timelines.
• Develop customer lifecycle marketing programs that support adoption, engagement, expansion, and advocacy.
• Manage customer newsletters, webinars, executive programs, and customer events.
• Build customer reference, testimonial, and case study programs.
• Develop customer success stories, executive-ready business reviews, ROI stories, and proof points.
• Create messaging and collateral supporting demand generation, sales enablement, customer marketing, and expansion initiatives.
• Ensure all customer-facing content reinforces Definity's positioning and brand voice.

Education

• Bachelor's Degree in Marketing, Communications, Business Administration, or related field.

About Definity

Founded in Monterrey, Mexico, Definity is a nearshore technology partner specializing in custom digital solutions, AI innovation, and business applications. With over two decades of expertise and a strong focus on client success, Definity empowers organizations worldwide to achieve real business results through modern technology.

Definity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, or disability status.